Verizon

Field Force Manager

 

Resource Documents

Cheat Sheets

Training Videos

Field Force Manager Best Practices

 

This video is the first of six short videos of Field Force Manager Essentials Series that will assist you to get up and running with your Field Force Manager web application.
In this video, we discuss what will be covered throughout the next six videos, along with the several best practices that will enable you to get the most out of your Field Force Manager solution.

Navigating the Worker Tab in Field Force Manager

 

In this video, we will learn to navigate the Workers tab in Field Force Manager and find the worker’s last known location and status using the Worker List and Worker Map.


Viewing a Worker’s GPS History in Field Force Manager

 

In this video, we will learn to review the daily GPS history or breadcrumb trail for a mobile worker in a route style view. We will also learn to search the data view on our web application, and how to interpret the provided various data points or breadcrumbs.


Saving Locations in Field Force Manager

 

In this video, we will discuss the benefits of saving locations and learn to save new Locations in the Field Force Manager web app.


Editing Users in Field Force Manager

 

In this video, we will learn to view, add and edit information for our Field Force Manager users. We will also learn to find the unique PIN for each mobile worker, and how to edit the information associated with an individual user.


Managing Devices in Field Force Manager

 

In this final video of our Field Force Manager Essentials Series, we will learn to search the Devices list on the Field Force Manager web application, and how we can reassign a mobile device from one worker to another.

Navigating the Shifts Tab In Field Force Manager

 

In this video, we will learn how to navigate the Shifts Tab within Field Force Manager. We’ll see how we can access the Shift Summary tab and how we can view and edit timesheet submissions specific to one mobile worker.

Add Shifts and Time Off Entries In Field Force Manager

 

In this video, we’ll learn how we can add a shift and how we can submit time off on behalf of a mobile worker using the Field Force Manager web application.

Configuring Supervisor Timesheets In Field Force Manager

 

In this video, we’ll learn how we can configure Supervisor timesheets, which can be used to log shift hours anytime we have a crew leader or supervisor who oversees a team of employees sharing one device.

Running and Scheduling Timesheet Reports In Field Force Manager

 

In this video, we’ll learn how to run and schedule Timesheet Reports within your Field Force Manager web application. We’ll also learn where timesheet related settings can be managed.

Managing Mileage Configurations in Field Force Manager

 

In this video, we’ll learn how to manage Mileage Configurations within the Field Force Manager web application. we’ll learn how to add and manage Trip Categories and reimbursement rates, along with how to enable Commuter Distance Calculations and the Vehicle ID field, as well.

Viewing and Editing Submitted Trip Details in Field Force Manager

 

In this video, we’ll learn where to view details of the Trips submitted by mobile workers, along with how to edit the details of an existing Trip on the Field Force Manager web application.

Mileage Best Practices in Field Force Manager

 

In this video, we’ll discuss some best practices that will help you get the most out of your Field Force Manager mileage tracking solution.

Running and Scheduling Mileage Reports in Field Force Manager

 

In this video, we’ll learn how to find, run and schedule Mileage reports within the Field Force Manager web application. we’ll also see how to modify a predefined report and share it with other Users, as well.